Patient Complaint Resolution

6 Day Weight Loss Medical is committed to providing safe, respectful, and high-quality care to every patient. We take all patient concerns seriously and are dedicated to resolving complaints promptly, fairly, and transparently.

How to Submit a Complaint

• In person: Speak with the office manager at any 6 Day Weight Loss Medical location
• By phone: Sherman Oaks (818) 782-9038 · Palmdale (661) 273-2286
• Online: Contact form

Please provide your name, contact information, a description of the concern, and the date(s) involved.

Our Response Process

• Acknowledge receipt within 2 business days
• Assign a staff member to investigate
• Provide a written or verbal resolution within 10 business days

Confidentiality & No Retaliation

All complaints are handled confidentially. Filing a complaint in good faith will not affect the quality of care you receive.

External Resources

• California Medical Board: www.mbc.ca.gov · (800) 633-2322
• California Department of Public Health: www.cdph.ca.gov
• HHS Office for Civil Rights (HIPAA): www.hhs.gov/ocr